PLDT myDSL Application in Caypombo, Bulacan

Before we move to our new home in Caypombo, Bulacan, we would like to have the PLDT myDSL broadband internet at home. It was last year when we applied for telephone service and DSL connection but after a few months of doing follow-ups, the service is not yet available in the area and we were told that PLDT just recently bought Digitel there. Last March 2013 we re-applied but after several follow-ups, we were told that their service port is full and we were log to waiters. Hubby and I were very disappointed that we need to re-apply again. I called their customer service if there is a way that once an open facility is available to call us but they told me that they have no system for the waiting list.

The photo above is the curent PLDT myDSL flyer. We would like to choose the XCITE 1995.

I really need a reliable internet connection so we keep on finding ways for the PLDT application. After a month again I re-apply for PLDT through their online application. After a week I received an email from their customer service asking certain information about my address such as Street Name, Street Number and Nearest Working PLDT Telephone Number. I replied and I hope my application will be approved. I will update this post for the status.

Update as of June 29, 2013

After two months, the PLDT customer care replied with this email:

Good day.

 

This pertains to the update of your DSL Plan Xcite 1995 application application.

Much as we would like to provide our DSL service, we regretfully inform you that the limitations in the facilities we have encountered in your area restricts us from doing so. Some areas in Phase 5 Las Palmas subdivision CayPombo Bulacan have existing DSL facilities but are already in use thereby leaving no more available port for assignment.

However, there is a possibility that coverage would eventually expand to your area. While we may not be able to provide a definite time frame, we wish to assure you that PLDT is continuously striving to make its services available to as many subscribers as possible and we will constantly find every possible means to serve your request at the soonest possible time.

Meanwhile, you may want to consider availing the myBro plans in response to your need for internet connection. MyBro is a high-speed broadband internet connection that wirelessly deliver internet service right at the comfort of your home. These are the plans to choose from:

myBro Plan 1299

• P1,299.00 Initial Fee
• P1,299.00 Monthly Service Fee
• Speed: Up to 2 Mbps
• Unlimited internet
• Lock-in period: 2 years
• Wireless Landline Service included (PLP)
• Application requirements:

1. Completely filled-out and properly signed Service Application Form
2. Proof of Identification (Government Issued IDs, Company ID, etc.)
3. Proof of Address (Utility bills, lease of contract)

myBro Plan 999

• P999.00 Initial Fee
• P999.00 Monthly Service Fee
• Speed: Up to 1 Mbps
• Unlimited internet
• Lock-in period: 2 years
• Application requirements:

1. Completely filled-out and properly signed Service Application Form
2. Proof of Identification (Government Issued IDs, Company ID, etc.)
3. Proof of Address (Utility bills, lease of contract)

myBro Plan 499

• P599.00 Initial Fee
• P499.00 Monthly Service Fee
• P100.00 Monthly Device Amortization Fee
• Speed: Up to 512 kbps only
• 3GB cap limit/month
• Lock-in period: 2 years
• Application requirements:

1. Completely filled-out and properly signed Service Application Form
2. Proof of Identification (Government Issued IDs, Company ID, etc.)
3. Proof of Address (Utility bills, lease of contract)

For more information about the service, you may dial *1888 from your SMART cell phones, or call myBro Hotline at (02) 672-7277. You may also e-mail your concern regarding myBro at customercare@smart.com.ph, or visit our website at shop.pldthome.com/home/surf/mybro.

Thank you for your continued interest in PLDT myDSL.

 

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Since I truly needed a wired internet connection I will be waiting for the availability of the facility. After three months I will re-apply so that means that my next update here is on October 2013. I am hoping for the best that we can have the wired internet connection there before we finally move.